All of us encounter unreasonable, demanding and difficult people in our lives. We may be “stuck” with a difficult person at work or at home.

Challenging people can negatively affect us but we don’t have to give them that power.

If you want to maintain a relationship with a difficult person, you will need to develop superior coping strategies and negotiation skills.

This powerful course will help you understand problematic personalities, gain the control of combustible situations, and deal with poor behaviors so that the repetitive patterns finally cease.

  • How to Minimize Misinterpretation and Misunderstandings
  • Avoiding Unnecessary Problems and Complications
  • How to Control Anxiety and Fear When Confronting Difficult People
  • How to Stop Tyrants and Micromanagers from Dominating Others
  • How to Defuse “Trigger Topics” and Defensiveness